Privacy Policy

1. Introduction

Welcome to the website of Monarch Engineering ("we", "us", "our"). We are committed to protecting the privacy of individuals who visit our website (monarchengineering.com.au) and interact with us.

This Privacy Policy outlines how we collect, use, disclose, and manage personal information in accordance with the Australian Privacy Principles (APPs) contained within the Privacy Act 1988 (Cth).

This policy applies to information collected through our website and any other interactions you may have with Monarch Engineering.

2. Who We Are

Monarch Engineering
Based in: Queensland, Australia

3. What Information We Collect

As a brochure website, our data collection is generally minimal. We may collect the following types of information:

Personal Information You Provide Voluntarily:

• Contact Details: Such as your name, email address, phone number, company name, and the content of your message when you contact us via our website's contact form.
• Inquiry Details: Information related to your engineering project or service inquiry.

Information Collected Automatically:

• Usage Data: When you visit our website, our servers may automatically log standard data provided by your web browser. This may include your device's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, and other technical details.

4. How We Use Your Information

We collect and use your personal information for the following purposes:

• To respond to inquiries submitted via our contact form
• To provide our engineering services
• To improve our website functionality and user experience
• For internal record keeping
• To comply with legal obligations

5. Disclosure of Personal Information

We respect your privacy and do not sell or rent your personal information to third parties. We may disclose your personal information in the following limited circumstances:

• To service providers who assist us in operating our website
• If required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of our clients or the public

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Lodge a complaint if you believe we have breached the Australian Privacy Principles

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.